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Shipping Information

HOW LONG FOR SHIPMENT?

Receiving time=Processing time+Shipping time.

  1. Processing time: 1-5 Business Days
  2. Shipping Time: according to your country.

 

Shipping Methods   

Order Amount  

Freight            

Shipping Time

Secured Shipping With Tracking

$0 - $29.98

$4.95

10-20 business days

FREE Secured Shipping With Tracking

$29.99 and up

Free

10-20 business days

FAST Secured Shipping With Tracking

$0 and up

$9.95

7-15 business days

*Due to COVID-19, shipping time may take extra 5-7 days.

Note: the shipping time will be affected by public holidays, destination countries (especially shipping addresses outside the USA or Canada), bad weather and international couriers.

Your shipping confirmation will be received only when your items are fulfilled. Please leave your correct email address so that we could send you a tracking number and a website to track once your order is dispatched.

3.Tips for shipping
(1)  We are glad to offer shipping service to most countries around the world! To ensure a successful delivery, we suggest you leave your correct email address and phone number during the checkout process.
(2) Please make sure all columns related to shipping info are completed, including mobile number, detailed address, even apartment or unit number. PO Box address is not accepted if you choose express shipment. Non delivery or extra shipping fee due to personal reasons will not be borne by okayseason.
(3) Only when your order arrives at the destination country, can you track it in detail. Especially for standard shipping, please allow 5-7 days for shipping to your address, it may even be "not found". 
(4) INTERNATIONAL SHIPPING REMINDERS:
1) The customer is responsible for any duties or taxes that may apply. It is also the customer’s responsibility to negotiate for the release of their package in the event that it is held up by customs. We can provide necessary paperwork/certification, if available, to help with the negotiation.
2) It is customers’ responsibility to track their orders through your countries respective Postal Service Customs or Website provided, if available.You can email us if you are having problems tracking your orders or if there are any delays.

If you have any questions, please contact our customer service: support@okayseason.com.

Our customer care team will handle your email in 24 hours. 

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